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SONORA AGENTS · PRODUCT UPDATE
Test on real traffic.
Ship with confidence.
Live A/B testing, real-time policy enforcement, and new ways to take your voice agents from idea to production. Here’s what’s new in Sonora Agents.
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Experiments: test on real traffic
Find out which agent performs better in real conversations. Route a slice of live traffic to a variant, compare CSAT, containment, and conversion side by side, then promote the winner.
Explore Experiments →
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Guardrails 2.0: enforce policies live
Define policies in plain language and enforce them in real time. Independent checks keep your agent on-topic and on-brand. When a check triggers, the agent can retry, escalate, or end the conversation.
Explore Guardrails 2.0 →
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More ways to build, test, and deploy
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Agent Templates
Start with a pre-built agent, customize it for your use case, and get to launch faster.
Browse Agent Templates →
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Simulation Tests
Simulate full conversations to catch issues with responses, tools, and workflows before you go live.
Explore Simulation Tests →
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More accurate speech recognition
Dictate 2.2 Realtime brings improved speech recognition to Sonora Agents, with higher accuracy in English and 28 other languages at low latency.
Dictate 2 Turbo offers even higher accuracy for verification and compliance use cases where precision is critical.
Both models include improved keyword boosting to help agents recognize your product names, policy terms, and industry jargon.
Explore Sonora Agents
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